Forgot 99Exch Password?
If you forget your 99Exch password, use the password recovery option available on the login page if it is provided. This option may ask for your registered mobile number, email, username, or OTP confirmation.
Create a new password that is strong and easy for you to remember but difficult for others to guess. Avoid using your name, date of birth, mobile number, or simple words as your password.
After resetting your password, log in again with the updated details. If the recovery option is not working, contact official customer support with your registered account information.
Do not share your OTP, password, or private login details with anyone during password recovery. Support may help identify your account, but your password and OTP should remain private.
Common 99Exch Login Issues and Solutions
Login issues can happen because of wrong details, slow internet, outdated app version, browser problems, OTP delay, or account verification requirements. Most issues can be solved by checking the basic steps first.
Wrong ID or Username: If your 99Exch ID is not accepted, check spelling, numbers, and spacing. Make sure you are using the same ID, username, mobile number, or email connected with your account.
Incorrect Password: If your password is wrong, type it manually instead of relying on saved passwords. Check capital letters, symbols, and numbers carefully. Use password reset if you cannot remember the correct password.
OTP Not Received: OTP may be delayed because of network issues, wrong mobile number, full SMS inbox, or temporary service delay. Wait for a short time, check your network, and request OTP again only if needed.
Login Page Not Loading: If the login page is not opening, check your internet connection, clear browser cache, update your browser, or try another device. Avoid opening the login page from unknown links.
App Login Not Working: If app login is not working, update the app, clear app cache, restart your phone, and check your internet connection. If the app still does not work, try mobile browser login.
Account Locked or Under Review: Too many failed login attempts or account verification issues may temporarily stop access. In this case, wait for some time or contact customer support through official channels.
Dashboard Not Opening After Login: If login is successful but the dashboard does not load, refresh the page once, clear browser cache, check device storage, or use a different browser. If the issue continues, contact support.