99Exch Privacy Policy

This 99Exch Privacy Policy explains how information associated with users of 99exch.gb.net may be collected, used, stored and protected when they register, login or interact with supported platform services.

This policy applies across the wider 99Exch account environment, including registration, 99Exch ID, login, cricket and sports access, casino services, deposits, withdrawals, mobile access, account verification and customer support.

By using the platform, users acknowledge that certain information may be processed where reasonably necessary to provide account services, maintain security, process transactions, respond to support requests and meet applicable operational or legal requirements.

1. Scope of This Privacy Policy

This Privacy Policy applies to information processed in connection with services presented through 99exch.gb.net.

It can apply when users:

Visit the website
Create a 99Exch account
Login with a 99Exch ID
Access sports or casino services
Make deposits or withdrawals
Use supported mobile access
Contact customer support
Complete verification where required
Interact with platform security features

Information handled entirely by an unrelated third party may also be subject to that third party’s own privacy terms.

2. Information You Provide During 99Exch Registration

When a user creates a 99Exch ID, the registration process may request information necessary to establish and manage the account.

Depending on the current signup process, this may include account or contact details provided directly by the user.

Users should provide accurate information where requested.

Registration information may later be used to support:

Account access
Verification
Account recovery
Security checks
Payment processing
Customer support

The exact information requested can vary according to the active registration process.

3. 99Exch ID & Account Information

A registered 99Exch ID acts as the main identifier connected with the user profile.

The account may also contain information relating to:

Login activity
Account settings
Sports activity
Casino access
Deposits
Withdrawals
Verification
Mobile access
Customer-support interactions

This information helps connect platform activity with the correct registered account.

4. Login & Security Information

When users access their account, information may be processed to authenticate the login and protect platform security.

This can include data relating to:

Login attempts
Device access
Browser or app sessions
Account authentication
Security events
Recovery activity

Users are responsible for keeping their passwords private.

99Exch does not encourage users to disclose passwords through ordinary customer-support requests.

5. Verification Information

Some account, recovery or payment activities may require verification.

Where verification is required, information may be processed to confirm account ownership, satisfy security requirements or support legitimate account operations.

The specific information required can depend on the applicable verification process.

Users should provide verification information only through the legitimate platform route and should avoid sending sensitive details to unknown third parties claiming to represent 99Exch or 99 Exchange.

6. Sports & Cricket Activity Data

When users access supported sports services, account records may include information connected with:

Cricket markets
IPL activity
T20, ODI or Test cricket
Football
Tennis
Kabaddi
Live betting
Other supported sports

This information may be processed to provide account functionality, maintain transaction history, address disputes, improve platform operation or meet applicable record-keeping requirements.

7. 99Exch Casino Activity Data

Account information may also include activity associated with supported 99Exch casino services.

This can include interactions with:

Live casino
Roulette
Blackjack
Baccarat
Slots
Crash games
RNG games
Teen Patti
Andar Bahar

Casino-related information remains connected with the registered account where applicable.

8. Deposit Information

When users make a 99Exch deposit, transaction-related information may be processed to complete and record the payment.

Depending on the payment route, this may include:

Deposit amount
Transaction reference
Payment status
Submission time
Relevant payment details
Account associated with the transaction

99Exch should only receive or process the information reasonably required for the relevant payment activity.

9. Withdrawal Information

When users request a 99Exch withdrawal, information may be processed to handle and record the payout request.

This can include:

Withdrawal amount
Transaction reference
Payout status
Submission information
Verification status
Relevant payment details

The exact information required can vary according to the current payout method and account requirements.

10. Payment-Service Providers

Some deposit and withdrawal activity may involve external payment services.

Where a third-party payment provider is used, that provider may process information according to its own systems and privacy practices.

Users should review the information displayed during a payment transaction and avoid sharing payment credentials outside the legitimate payment process.

11. Device & Technical Information

When users access 99exch.gb.net, certain technical information may be processed automatically to operate, protect or improve the service.

This may include information such as:

Device type
Browser type
Operating system
Session information
Network information
Technical errors
Security signals
Page interactions

The information actually available can depend on the user’s device, browser and access method.

12. 99Exch App & Mobile Information

Users accessing the platform through a supported 99Exch app, Android APK, mobile browser or iOS route may generate technical information associated with mobile use.

This may include:

Device characteristics
App version
Operating system
Login session
Technical diagnostics
Mobile-access activity

Users should review device permissions before allowing access requested by any mobile application.

13. Cookies & Similar Technologies

99exch.gb.net may use cookies or similar technologies where applicable to support website functionality.

These technologies can be used for purposes such as:

Maintaining sessions
Remembering user preferences
Supporting login functionality
Improving website performance
Understanding technical usage
Detecting suspicious activity

Users may be able to manage some cookies through their browser settings.

Restricting certain cookies can affect how some website features function.

14. Customer Support Information

When users contact 99Exch customer support, information contained in the request may be processed to understand and resolve the issue.

This can include:

99Exch ID
Description of the problem
Transaction reference
Device information
Error details
Relevant account information

Users should provide only information necessary to resolve the issue and should not include their password.

15. How 99Exch May Use Information

Information may be used for legitimate platform purposes such as:

Creating and maintaining user accounts
Authenticating login
Providing sports and casino access
Processing deposits and withdrawals
Supporting mobile services
Responding to account issues
Recovering account access
Preventing fraud
Maintaining platform security
Investigating technical problems
Improving service operation
Meeting applicable legal or operational requirements

Information should not be used for purposes unrelated to legitimate platform operations without an appropriate basis.

16. Account Authentication

Account information may be used to confirm that a person attempting to login or recover an account is connected with the relevant 99Exch ID.

Authentication helps protect account services including:

Login → Sports → Casino → Payments → Mobile Access → Support

Security processes can vary according to the action being performed.

17. Fraud Prevention & Platform Security

Information may be processed where reasonably necessary to identify suspicious or potentially fraudulent activity.

This can include reviewing activity associated with:

Unusual login attempts
Payment concerns
Account misuse
Duplicate-account activity
Security incidents
Manipulation of platform services

Where appropriate, access may be reviewed or restricted while a security issue is investigated.

18. Responsible Gaming Information

Account activity may also be relevant to responsible gaming or account-control processes where such features are available.

This can include information connected with:

Deposits
Withdrawals
Account restrictions
Account breaks
Account closure
Other responsible gaming controls

Users should not create additional accounts to bypass restrictions applied for responsible gaming or security reasons.

19. Communications

Where communication features are available, information may be used to send service-related messages such as:

Account information
Security notices
Payment updates
Support responses
Operational announcements
Policy changes

Marketing or promotional communication practices should follow the options and requirements applicable to the platform and user account.

20. Information Sharing

User information may be shared only where reasonably necessary for legitimate account, service, security, payment or legal purposes.

Depending on the service, this may include sharing appropriate information with:

Payment-service providers
Technology providers
Security services
Verification providers
Professional advisers
Authorities where legally required

Only information relevant to the particular purpose should be shared where reasonably possible.

21. Service Providers

99Exch may rely on third-party providers to support parts of the platform infrastructure.

Such providers may assist with functions such as:

Hosting
Security
Payments
Verification
Technical services
Customer-support systems

Where third parties process information on behalf of platform operations, appropriate safeguards should be used according to applicable requirements.

22. Legal & Regulatory Disclosure

Information may be disclosed where reasonably required to comply with an applicable legal obligation, valid authority request or legitimate regulatory process.

Information may also be used where necessary to:

Protect legal rights
Investigate fraud
Address security incidents
Resolve disputes
Enforce platform terms

Any such processing should remain subject to applicable legal requirements.

23. International Data Processing

Online services can involve technology, service providers or infrastructure operating across different locations.

Where information is processed across jurisdictions, applicable safeguards and legal requirements should be considered according to the relevant processing arrangement.

Users should understand that online account services may involve systems located outside their immediate region.

24. Data Security

99Exch takes account and data security seriously.

Reasonable technical and organisational measures may be used to protect information against risks such as:

Unauthorised access
Accidental loss
Improper alteration
Misuse
Unlawful disclosure
Security compromise

No internet-based system can guarantee absolute security, so users must also protect their own credentials and devices.

25. User Account Security Responsibilities

Users can help protect their own information by:

Keeping passwords private
Using secure devices
Avoiding shared accounts
Checking the website before login
Avoiding unknown APK files
Signing out from public devices
Protecting payment information
Reporting suspicious account activity

Account security is a shared responsibility between platform safeguards and user behaviour.

26. Password Privacy

Passwords should remain confidential.

Users should not send their password through support messages, payment conversations or unsolicited requests.

If a password may have been compromised, users should follow the current account-recovery process and change it where possible.

27. Avoid Fake 99Exch Websites & Apps

Users may encounter unrelated websites or applications using terms such as 99Exch, 99 Exch, 99 Exchange or 99exchange.

For the services covered by this policy, 99exch.gb.net is the central website.

Users should be cautious where an unknown source requests:

Passwords
Verification codes
Unnecessary personal information
Remote access to a device
Payments outside the normal account process
Installation of unknown applications

Users should confirm the platform route before entering sensitive information.

28. Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected or where retention is required for legitimate operational, payment, security, dispute-resolution or legal reasons.

Different types of information may have different retention periods.

Closing an account does not necessarily require the immediate deletion of every record where continued retention is lawfully or operationally required.

29. Closed Accounts

After account closure, some information may remain stored where necessary for purposes such as:

Payment records
Fraud prevention
Security
Dispute handling
Responsible gaming controls
Legal compliance
Record keeping

Access to closed-account information should remain limited according to legitimate operational requirements.

30. User Privacy Rights

Depending on applicable law and the user’s circumstances, users may have certain rights regarding their personal information.

These may include rights to request access, correction, deletion, restriction or other actions where legally applicable.

Some requests may be limited where information must be retained for legitimate legal, security, payment or operational purposes.

31. Correcting Account Information

Users should keep relevant account information accurate.

Where account details are incorrect or outdated, users should use the available account or customer-support process to request an appropriate correction.

Additional verification may be required before sensitive account information can be changed.

32. Requests to Access Personal Information

Where applicable, users may request information about personal data associated with their account.

Identity verification may be required before responding to a privacy request to prevent disclosure to an unauthorised person.

The information available in response may depend on applicable requirements and legitimate exemptions.

33. Requests for Deletion

Users may request deletion of eligible information where applicable.

However, some records may need to remain available where retention is necessary for:

Payment history
Security
Fraud prevention
Dispute resolution
Legal obligations
Responsible gaming restrictions

Account deletion and complete removal of all operational records are therefore not necessarily the same process.

34. Children & Underage Users

99Exch services are not intended for users who do not meet the minimum legal age applicable to the relevant gaming activity.

Underage users should not create accounts or submit personal information through the platform.

Where an underage account is identified, appropriate account action may be taken according to applicable requirements.

35. Third-Party Websites

The platform may contain or interact with third-party services.

99Exch is not responsible for the privacy practices of unrelated external websites merely because a link or service connection exists.

Users should review the privacy information of third-party services before providing them with personal or payment information.

36. External Apps & APK Files

Users should not assume that every application using the 99Exch or 99 Exchange name is connected with this platform.

Unknown APK files can create privacy and security risks.

Users should check the current mobile route through 99exch.gb.net and review requested permissions before installing or using any application.

37. Changes to This Privacy Policy

This Privacy Policy may be updated where necessary to reflect changes in:

Platform services
Account processes
Payment systems
Mobile access
Security practices
Legal requirements
Privacy procedures

Users should review the current version periodically.

Material changes may be communicated through the platform where appropriate.

38. Contact 99Exch About Privacy

Users with questions about this Privacy Policy, their account information or available privacy options should use the customer-support route currently displayed through 99exch.gb.net.

When submitting a privacy-related request, users should provide enough information to identify the relevant account and request without disclosing their password.

Additional verification may be required before information relating to an account can be released or changed.

39. Privacy Across the Complete 99Exch Account

Privacy and account security apply across the complete platform relationship:

99Exch → 99exch.gb.net → 99Exch ID → Login → Sports & Casino → Payments → Mobile Access → Support

The information processed at each stage should remain connected with legitimate account, service, security or operational purposes.

Users should also protect their own credentials, devices and payment information throughout the account journey.

40. Final Privacy Statement

99Exch aims to handle account information responsibly and to use it for legitimate purposes connected with providing, protecting and supporting the platform.

Users should review this Privacy Policy together with the applicable 99Exch Terms & Conditions and current account information.

By continuing to use supported platform services, users acknowledge the privacy practices described in the current version of this policy, subject to the rights and protections available under applicable law.